Age Verification Policy
Everything sold by Leanly Journey is strictly for adults, and we will not knowingly supply a minor. This page explains the age requirement, why the answer differs depending on where you live, what we do at our end, what you are responsible for, and what happens if an underage order is identified.
Last reviewed: August 2026.
Table of contents: Age Verification
- The rule in one paragraph
- Why we cannot give one national number
- Where to check for your state or territory
- The age gate on this site
- Checks at checkout and delivery
- What you are agreeing to
- Supplying to someone else
- Information for parents
- Keeping products away from children
- If an underage order is identified
- Reporting a concern
- Why we are strict about this
- Why plain packaging cuts both ways
- Age questions and answers
The rule in one paragraph
You may order from this site only if you are of legal age in your state or territory and are legally permitted to purchase the products in question where you live. If you are under that age, you must not order, and you must not ask anyone else to order for you. There is no version of this policy where a minor is supplied.
Why we cannot give one national number
Customers reasonably expect a single figure, and it would be easier to print one. It would also be misleading.
Australia does not regulate these products through one uniform national rule. Some restrictions are federal and some are set by each state and territory. Different product categories fall under different frameworks: tobacco, nicotine vaping products, and other categories in the catalogue are not treated identically by the law. Several of these frameworks have changed materially in recent years, and one of them changed more than once.
A retailer that printed a single age and a confident summary of the law would be wrong for some readers and out of date for others. Rather than do that, we state the requirement plainly, and we point you at the bodies that publish the current position for your jurisdiction.
Where to check for your state or territory
These are the authoritative sources. They are more current than anything a shop writes.
- Therapeutic Goods Administration vaping hub, the federal position on vaping products
- Department of Health and Aged Care, smoking, vaping and tobacco
- Australian Border Force, prohibited and restricted goods
- Alcohol and Drug Foundation, independent information on substances and the law
Your own state or territory health department publishes rules specific to where you live, and those are the ones that apply to you.
The age gate on this site
Visitors are asked to confirm they meet the age requirement before browsing. It is worth being honest about what that does and does not achieve.
An age gate is a declaration, not a verification. It records that a visitor asserted they are old enough. Anybody can click a button. No online store, anywhere, verifies age purely from a click, and one claiming otherwise is overstating what the technology does.
What the gate genuinely accomplishes is establishing the requirement clearly and unambiguously before anyone browses, so nobody can claim they were unaware. Beyond that, the honest position is that a click is a declaration and the responsibility sits with the person making it.
Checks at checkout and delivery
At checkout you confirm again that you meet the age requirement and are permitted to buy where you live. That confirmation is part of the agreement covered by the terms and conditions.
Where an order raises a genuine concern, we may decline it or ask for further confirmation before dispatch. Orders may be declined under the terms, and an underage order is exactly the kind of case that provision exists for. Any payment on a declined order is returned.
Carriers apply their own procedures for age restricted deliveries, which can include refusing to hand a parcel to someone who appears underage. That is the carrier’s decision and their staff apply it at the door.
What you are agreeing to
When you pass the age gate and complete an order, you are stating four things:
- You are of legal age in your state or territory
- You are legally permitted to purchase these products where you live
- The information you have given, including your name and address, is accurate
- You are not ordering on behalf of anyone under age
A false declaration is your responsibility, not a technicality. It is the specific thing this policy exists to prevent.
Supplying to someone else
Do not buy from this site to pass anything to a minor. This is worth stating separately from the ordering rule because it is a different act with different consequences.
Supplying age restricted products to someone underage carries penalties in every Australian jurisdiction, and those penalties fall on the person who supplied, not on the retailer who was deceived. The transaction being legal at the point of purchase changes nothing about what happens next.
Information for parents
If you are a parent or carer who has found this page because of a concern, a few practical points.
Products bought online arrive in plain packaging with nothing on the outside describing the contents, which is a privacy measure for legitimate adult customers and also means a parcel tells you nothing by looking at it.
Edibles are the category most worth knowing about. THC gummies look exactly like ordinary sweets and are frequently packaged to resemble familiar confectionery brands. They are easy to mistake for something harmless.
The Alcohol and Drug Foundation publishes evidence based material written for parents, without either scaremongering or selling anything, and it is a better starting point than a retailer’s website. healthdirect Australia covers the health side.
Keeping products away from children
If you buy from this site and there are children or animals in your home, storage is not optional.
Keep everything out of reach, out of sight and ideally locked. A high shelf is not out of reach to a determined child and is no barrier at all to a dog that can smell something interesting. A locked box costs very little.
Keep products in their original packaging so that anyone who does find them can see what they are, and so a doctor can be told exactly what was consumed.
If a child or animal consumes any product, seek medical or veterinary help immediately. Do not wait for symptoms. Tell them precisely what was consumed and roughly how much, because that determines what they do. In an emergency in Australia, call triple zero.
If an underage order is identified
Where we identify or reasonably suspect that an order was placed by someone under age, the order is cancelled and any payment refunded. Where an account is involved it may be closed. We will not dispatch, and no amount of subsequent explanation will change that.
Reporting a concern
If you believe someone under age has ordered from this site, or that an account is being used by a minor, tell us through the contact page. Include whatever detail you can. Reports are taken seriously and acted on, and you do not need proof to raise one.
Why we are strict about this
Age restriction on this kind of product is not a formality invented to slow down a checkout, and it is worth setting out the reasoning rather than treating it as a box to tick.
The adolescent brain continues developing into the mid twenties, and the evidence on early and regular use of these substances during that period is materially more concerning than the evidence for adults. That is why regulators treat underage supply as a serious matter rather than a minor infraction, and why penalties fall on the supplier. The Alcohol and Drug Foundation publishes the evidence without either exaggerating or minimising it, and it is a better source on this than any retailer.
There is also a straightforward commercial reality. A store that supplies minors loses its ability to trade, and deserves to. The incentive to be strict is entirely aligned with the obligation to be.
What we ask in return is honesty at the age gate. The mechanism depends on it, because as explained above, a click is a declaration rather than a verification. A store cannot verify what a visitor asserts, and the person asserting it knows whether it is true.
Why plain packaging cuts both ways
Discreet packaging is a genuine privacy benefit for adult customers who do not want a courier or a neighbour knowing what they bought. It is also worth acknowledging the other side of it honestly.
A plain parcel tells a parent nothing. If you are a parent trying to work out what has arrived in your house, the outside of the box will not help you, and that is by design for legitimate reasons. What helps instead is knowing what these products look like once opened, and the single most important thing to know is that THC edibles are frequently packaged to resemble ordinary confectionery, sometimes deliberately imitating familiar sweet brands.
That resemblance is exactly why edibles cause more accidental ingestions than any other category, and why the storage advice above is the most practical thing on this page. The Alcohol and Drug Foundation and healthdirect Australia both publish material aimed at parents rather than at customers.
Age questions and answers
What is the minimum age to order?
The legal age in your state or territory. Australia does not apply one uniform national rule across every product category here, and several frameworks have changed in recent years, so we point you to the TGA, the Department of Health and your state health department rather than printing a single number that would be wrong for some readers.
Does clicking the age gate actually verify my age?
No. An age gate is a declaration, not a verification. No online store verifies age from a click. What it does is establish the requirement clearly before anyone browses, and the responsibility sits with the person clicking.
Can I order for someone else?
You may order for another adult who is legally permitted to buy. You must never order for anyone under age, and supplying age restricted products to a minor carries penalties in every Australian jurisdiction.
Will the courier check ID?
Carriers apply their own procedures for age restricted deliveries, which can include refusing to hand a parcel to someone who appears underage. That is the carrier’s decision, made at the door.
What happens if you find out a buyer was underage?
The order is cancelled and refunded, and the account may be closed. Nothing is dispatched.
I am a parent and I am worried. Where do I start?
The Alcohol and Drug Foundation publishes evidence based material written for parents. Be aware that THC gummies look like ordinary confectionery, and if a child has consumed anything, seek medical help immediately rather than waiting for symptoms.
How should I store these products at home?
Out of reach, out of sight and ideally locked, in their original packaging. Edibles carry the highest risk because they are indistinguishable from sweets.
Related pages: terms and conditions, disclaimer, privacy policy and the FAQ.
The practical side of age verification matters more than the marketing, which is why this page leads with detail.
Everything stated here about age verification reflects what we actually hold rather than what we could order in.
If age verification is new to you, start small, read the packaging, and ask before assuming.
Still weighing up age verification? Get in touch and we will help you decide before you spend anything.
If anything about age verification is still unclear, contact us before ordering rather than after. We would rather answer a question than process a return.
We keep this age verification page current because outdated information helps nobody.
We keep this age verification page current because outdated information helps nobody.
Our position on age verification is simple: publish what is true, hold what we list, and ship it quickly.
Questions about age verification are welcome at any point. Our team answers specification queries directly and quickly.
If you have compared age verification elsewhere and something here differs, ask us and we will explain why.
Everything stated here about age verification reflects what we actually hold rather than what we could order in.
Most questions about age verification come down to stock, timing and price, and all three are answered above.
For age verification we would rather set expectations accurately than promise something we cannot deliver.
If anything about age verification is still unclear, contact us before ordering rather than after. We would rather answer a question than process a return.
Still weighing up age verification? Get in touch and we will help you decide before you spend anything.
The practical side of age verification matters more than the marketing, which is why this page leads with detail.
Most questions about age verification come down to stock, timing and price, and all three are answered above.
For age verification we would rather set expectations accurately than promise something we cannot deliver.
The practical side of age verification matters more than the marketing, which is why this page leads with detail.
Everything stated here about age verification reflects what we actually hold rather than what we could order in.
If age verification is new to you, start small, read the packaging, and ask before assuming.
Still weighing up age verification? Get in touch and we will help you decide before you spend anything.
That covers age verification in practical terms. If your situation is unusual, ask us and we will give you a straight answer.
Anything on age verification that is not covered here is worth an email, and we answer properly rather than with a template.